HOSPITALITY TRAINING

Looking for companies to train your hotel staff onsite? We train Waitrons, Housekeepers, Front Desk Receptionists, Porters, Concierge Staff, Cleaners, Bartenders, Supervisors, Room Attendants and many other hospitality staff members for any ESTABLISHMENT. We travel to your establishment to train staff in-house!

Our training services are professionally customised to suit each establishment and can be offered ON and OFF-SITE.

HOUSEKEEPING TRAINING 

Our housekeeping training is customized to suit your hotel requirements, allowing groups or individuals to be trained over convenient times. Our training programs include theory and practical teachings which ensure that your hotel, lodge or guesthouse room standards are lifted to greater heights.

Other training services offered include:

RECEPTIONIST TRAINING 

BUTLER SERVICE TRAINING

CUSTOMER RELATIONS

FOOD AND BEVERAGES 

 

RESTAURANT SKILLS TRAINING

WAITER TRAINING MODULES: 

This program is suitable for staff who take and serve customer orders at the table in addition to setting up their work area/ station. Suitable for hotels, restaurants, conference venues, lodges, game lodges, boutique hotels, guesthouses, b&b’s, etc.

RESTAURANT SKILLS COURSE

 This course is suitable for any hotel, lodge, conference venue, wedding venue and restaurant wishing to step up the restaurant service to 5 star! 

WINE SERVICE COURSE

A guest’s dining experience is not complete without proper wine service. A server is not maximizing income opportunities without proper wine service skills. A meal is not truly complete without the accompaniment of wine. Proper wine service brands a restaurant and ensures repeat clientele and positive reputation. Guests will return often and recommend the place to their friends, thus causing the restaurant and the team members to prosper.

Secondly, the sale of a glass or a bottle of wine adds to the guest’s check thereby automatically increasing tips.

Thirdly, wine adds to the profit of the restaurant.

This basic wine service training consists of the following topics: Common Questions about Wine How Wine is made, Harvesting, Crushing, Fermentation, Aging, Racking and Bottling.